Returns & Exchanges
At Shifting Gaia, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures your experience remains seamless and worry-free.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is unused.
Ship the Item
Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing