Frequently Asked Questions
Everything you need to know about your journey with Shifting Gaia.
How long does shipping take?
Standard domestic orders typically arrive within 5-7 business days, while international shipping can take up to 14-21 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused and unopened items in their original packaging. Please contact our support team to initiate a return label.
Are your products sustainably sourced?
Yes, at Shifting Gaia, we prioritize ethical sourcing and eco-friendly materials to ensure our products are as kind to the planet as they are to you.
Can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.